Privacy Policy
This document sets out how Kaleniva collects, holds, and processes personal information provided through this website and its associated services. Last revised: January 2026.
Who We Are
Kaleniva operates as an independent nutrition reference resource based in London, United Kingdom. The data controller for all information collected through this website is Kaleniva, located at 22 Kingly Street, W1B 5QG, London.
This Privacy Policy applies to all visitors and correspondents of kaleniva.info. It explains what personal data we collect, how we use it, the legal basis under which we process it, and the rights available to you under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For any privacy-related enquiries, you may contact us at [email protected] or by post to the address above.
Information We Collect
We collect information in two principal ways: directly from you when you interact with us, and automatically through your use of this website.
- ■Your name and email address when you submit an enquiry through our contact form
- ■The content of any message you send to us
- ■Your telephone number, if voluntarily included in correspondence
- ■IP address and approximate geographic location (country or city level)
- ■Browser type, operating system, and device identifiers
- ■Pages visited, time spent on each page, and referring URLs
- ■Cookie identifiers (see our Cookie Policy for full detail)
How We Use Your Information
All personal data collected through this website is processed for specific, documented purposes. We do not sell or rent personal data to third parties. The purposes for which we process personal data include:
When you submit a contact form or send an email, we use the information provided solely to respond to your query. This processing is carried out on the legal basis of legitimate interests and, where applicable, the performance of a contract.
Anonymised technical data is used to understand how visitors engage with our content, identify technical issues, and make improvements to page structure and navigation. This processing relies on our legitimate interests in operating a functional, accessible resource.
Server logs and access records may be retained for a limited period to identify and respond to unusual activity, including malicious traffic or attempted unauthorised access. This is processed under legitimate interests in security.
In some circumstances we may be required to retain or disclose personal information so as to comply with a legal obligation or to cooperate with a regulatory authority. Such processing occurs on the basis of legal compliance.
Retention and Third-Party Sharing
Contact enquiries and the associated personal data are retained for a period of twelve months from the date of last correspondence, after which they are sesupportly deleted. Server log data is retained for a maximum of ninety days.
We use a small number of third-party service providers to operate this website, including web hosting and analytics. These providers act as data processors and are contractually required to process personal data only in accordance with our instructions and in compliance with applicable data protection law.
No personal data is transferred to recipients outside the United Kingdom or European Economic Area unless equivalent data protection standards are in place or an appropriate transfer mechanism is applied.
Your Rights
Under UK GDPR, you hold a number of rights in relation to your personal data. These rights may be exercised by contacting us at [email protected]. We will respond to all substantiated requests within one calendar month.
You may request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of your personal data where no overriding legal basis for retention exists.
You may object to processing carried out on the basis of legitimate interests.
You may request that processing is restricted in specific circumstances.
Where processing is automated and consent-based, you may request data in a portable format.
If you consider that our processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website uses cookies and similar technologies to record user preferences and compile anonymised usage statistics. A full breakdown of the cookies deployed, their purpose, and duration is provided in our Cookie Policy.
You may adjust your cookie preferences at any time using the Cookie Settings link in the footer, or by configuring your browser to block or delete cookies. Note that restricting cookies may affect certain aspects of the website experience.
Changes to This Policy
Kaleniva reserves the right to update this Privacy Policy at any time. Material changes will be indicated by a revised date at the top of this document. Continued use of this website following the publication of an updated policy constitutes acceptance of those changes.
For questions or concerns regarding this policy, write to us at 22 Kingly Street, W1B 5QG London, or email [email protected].
Kaleniva products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.
We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.